Your privacy is important to Cakes by Acacia Simone. This Privacy Policy explains how your personal information is collected, used, stored, and protected when you interact, including make an enquiry, place an order, or use the services provided by Cakes by Acacia Simone.
By interacting with Cakes by Acacia Simone, you acknowledge and consent to the practices outlined in this policy.
Cakes by Acacia Simone is committed to protecting your privacy and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
When you enquire or place an order, the following information is/may be collected:
Information is collected directly from you via website forms, emails, phone calls, or order forms, and may also be collected from authorised third parties (e.g., event planners).
Your information is collected and used for the following purposes:
Your information is used solely for purposes related to the services offered by Cakes by Acacia Simone and the administration of your orders.
Cakes by Acacia Simone may use trusted third-party service providers to assist in business operations and delivering services to you, such as:
Personal information is not sold, rented, or shared with unauthorised third parties. Information may be stored or processed on secure servers located in Australia or overseas (e.g., cloud providers). All reasonable steps are taken to ensure your information is protected.
As outlined in the Terms & Conditions, Cakes by Acacia Simone may photograph and feature images of cakes for marketing, social media, portfolio, and promotional purposes. Professional images taken by third parties at events may also be used with permission.
If you subscribe to a newsletter or marketing updates, your contact details may be used for these purposes. You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting Cakes by Acacia Simone.
The www.acaciasimone.com.au website may collect basic, non-identifiable information using cookies (e.g. website traffic, page views). This helps improve user experience. No personal data is collected via cookies unless voluntarily submitted (e.g., through contact forms).
All personal data is stored securely, and reasonable steps are taken to protect your information from misuse, unauthorised access, loss, or disclosure. Information is stored securely, including:
While safeguards are implement, no system is completely immune from risk.
You may request access to, or correction of, your personal information at any time by contacting Cakes by Acacia Simone via email. This includes the right to:
Personal information is retained only as long as necessary to provide services and comply with legal obligations. Once it is no longer required, it will be securely deleted or de-identified.
By providing your information, you acknowledge and consent to the collection, use, and disclosure of your personal information as described in this policy. This Privacy Policy may be updated from time to time. The current version will always be available at www.acaciasimone.com.au
11. Privacy policy queries or concerns
If you have a concern regarding the way your personal information is collected, used, or stored by Cakes by Acacia Simone, please contact us using the details below. Privacy-related concerns will be taken seriously and addressed in accordance with legal obligations.
Please note: This process applies only to concerns about the handling of your personal information, not to general feedback or service complaints.
If you have any questions about your privacy or how your information is handled, you can contact:
Cakes by Acacia Simone
Acacia Simone
Email: hello@acaciasimone.com.au
Website: www.acaciasimone.com.au